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Roku

Roku TVs and Roku devices

Add on Roku
You can also add it from your phone at my.roku.com with the code GLZCVV5.

📥How to install

1

On your Roku home screen go to Search and type dod play. Select DOD Play in the results.

2

You’ll see our logo and Free. Open it and select Add channel.

3

When it’s done, select Go to channel. DOD Play opens like this:

🔑How to sign in

1

Open DOD Play and, with the remote, enter the username and password we sent you on WhatsApp.

2

Select Sign in. Use Show to see the password and check it’s typed correctly.

3

Don’t have an account? Scan the QR code with your phone and message us on WhatsApp.

✨What you can do

📺Live TVChannels by category, favorites, and the channel you’re watching always at hand.
🎬Movies and SeriesPick up where you left off and jump straight to the next episode.
💬Audio and subtitlesChoose audio and subtitle language, text size and style.
👥Multiple accountsSave more than one account and switch between them in one tap.
📅Your accountPackage, expiration date and time always visible.
⚡Test connectionTest your internet from Settings and the app tells you if it’s good.
🔄Always up to dateContent updates by itself every day.
🔔NotificationsMessages and news from DOD Play in the bell.
1

With the remote, the gear ⚙ on the left opens settings and Test connection.

📶Test your connection

1

In the app go to the gear ⚙ › Test connection. The test uses our Miami server and at the end tells you if your internet is good enough to watch.

📶 Test from the browser
Download25 Mbps or moreBetween 10 and 25 may barely work. Under 10 it freezes or looks pixelated.
PingUnder 100 msIf it’s higher, channels take longer to load or switch.
JitterUnder 10 msIf it’s higher, the video cuts out or stops at times even if the download speed is good.

Possible internet-related causes

📡Wi-Fi far away or behind wallsMove the modem closer or use a repeater. If you can, connect the TV with a network cable: it’s the most stable.
📶2.4 GHz networkIf your modem has a 5 GHz network (or “5G” in the name), connect to it: it’s faster with fewer drops.
👨‍👩‍👧Many people using the internetDownloads, video calls, games or other TVs at the same time take speed away from the video.
🔁The modem needs a restartUnplug it for 30 seconds and plug it back in. Also restart the TV or device.
🕗Peak hoursAt night and during big games your provider may slow down. Test your connection at that time.
🛡️VPN or blockersA VPN, an unusual DNS or an ad blocker on the modem can slow down or block the service. Turn them off and try again.
📉Low internet planIf the Speedtest always shows under 10 Mbps, the plan isn’t enough. Ask your provider for more speed.

Did the test and everything looks good but it still fails? Send us a screenshot of the result on WhatsApp and we’ll check it.

⏰If your account expires

1

If your account expires, the app shows you the date and time. Scan the QR code with your phone to renew on WhatsApp. Then sign in with the same username.

🛟If something doesn’t work

It says “wrong username or password”

Check upper case, lower case and spaces. If your account expired, the app tells you. If it still fails, message us.

The channel or movie keeps loading

Go to Settings ⚙ › Test connection. We recommend: 25 Mbps or more download (minimum 10), ping under 100 ms and jitter under 10 ms.

Need help with Roku?

We’ll guide you on WhatsApp.

💬 Message us